Pick Your Plan

Choose your plan packed with the best features to win

Pilot

Entry plan to get started

S$70
S$ 50/month

Include 1 store

Includes

Loyalty Program Builder

loyalty program features  Up to 1,000 members

loyalty program features  Single tier points program

loyalty program features  Points expiry

loyalty program features  Rewards expiry


Core Marketing Automation

loyalty program features  Welcome emails

loyalty program features  Birthday emails

loyalty program features  Post-purchase feedback emails


Member Experience

loyalty program features  Mobile friendly Member portal

loyalty program features  Rewards catalog

loyalty program features  E-voucher

loyalty program features  What’s on promotion

loyalty program features  Carousell banner


Insights & Reporting 

loyalty program features  Basic dashboard

loyalty program features  Basic reports

Premier

Unlock VIP tiers, referral, campaigns

S$100
S$ 70/month

Include 1 store

Includes Pilot, plus:

Loyalty Program Builder

loyalty program features  Up to 10,000 members

loyalty program features  VIP 3 tiers

loyalty program features  Cashback program

loyalty program features  27 points earning rules


Growth Marketing Automation

loyalty program features  Referral program

loyalty program features  Segmentation campaign

loyalty program features  Win back campaign

loyalty program features  Marketing campaign


Engagement Rules & Incentives 

loyalty program features  Birthday multiplier

loyalty program features  Promotion multiplier

loyalty program features  17 social media rewards


Insights & Reporting

loyalty program features  Advance dashboard

loyalty program features  Advance reports


Marketing Channels 

loyalty program features  Marketing emails (EDM)

Most Popular

Prime

Boost growth with cashflow tools

$150
S$ 100/month

Include 1 store

Includes Premier, plus:

Loyalty Program Builder

loyalty program features  Up to 20,000 members

loyalty program features  VIP tiers (up to 5 tiers)

loyalty program features  Progressive VIP structure

loyalty program features  Custom points label


Premium Marketing Automation

loyalty program features  Next visit campaign


Revenue Growth Tools

loyalty program features  Paid membership

loyalty program features  Store credits

loyalty program features  Gift voucher

loyalty program features  Payment gateway integration

loyalty program features  No Poket transaction fee


Member Experience

loyalty program features  Gamified rewards

loyalty program features  Member portal custom domain


Insights & Reporting

loyalty program features  Full dashboard

loyalty program features  All reports


Marketing Channels 

loyalty program features  Marketing emails (Free 3000 credits)

loyalty program features  WhatsApp messaging (add-on)

loyalty program features  SMS messaging (add-on)


Member Mobile App (Add-ons)

loyalty program features  Branded iOS app

loyalty program features  Branded Android app

Prestige

Integrate seamlessly with APIs

Let's talk

Includes Prime, plus

loyalty program features  API access

loyalty program features  Priority support

Pilot

Entry plan to get started

S$90
S$ 70/month

Include 1 store

Includes

Loyalty Program Builder

loyalty program features  Up to 1,000 members

loyalty program features  Single tier points program

loyalty program features  Points expiry

loyalty program features  Rewards expiry


Core Marketing Automation

loyalty program features  Welcome emails

loyalty program features  Birthday emails

loyalty program features  Post-purchase feedback emails


Member Experience

loyalty program features  Mobile friendly Member portal

loyalty program features  Rewards catalog

loyalty program features  E-voucher

loyalty program features  What’s on promotion

loyalty program features  Carousell banner


Insights & Reporting 

loyalty program features  Basic dashboard

loyalty program features  Basic reports

 

Premier

Unlock VIP tiers, referral, campaigns

S$120
S$ 100/month

Include 1 store

Includes Pilot, plus:

Loyalty Program Builder

loyalty program features  Up to 5,000 members

loyalty program features  VIP 3 tiers

loyalty program features  Cashback program

loyalty program features  27 points earning rules


Growth Marketing Automation

loyalty program features  Referral program

loyalty program features  Segmentation campaign

loyalty program features  Win back campaign

loyalty program features  Marketing campaign


Engagement Rules & Incentives 

loyalty program features  Birthday multiplier

loyalty program features  Promotion multiplier

loyalty program features  17 social media rewards


Insights & Reporting

loyalty program features  Advance dashboard

loyalty program features  Advance reports


Marketing Channels 

loyalty program features  Marketing emails (EDM)

 

Most Popular

Prime

Boost growth with cashflow tools

$200
S$ 150/month

Include 1 store

Includes Premier, plus:

Loyalty Program Builder

loyalty program features  Up to 10,000 members

loyalty program features  VIP tiers (up to 5 tiers)

loyalty program features  Progressive VIP structure

loyalty program features  Custom points label


Premium Marketing Automation

loyalty program features  Next visit campaign


Revenue Growth Tools

loyalty program features  Paid membership

loyalty program features  Store credits

loyalty program features  Gift voucher

loyalty program features  Payment gateway integration

loyalty program features  No Poket transaction fee


Member Experience

loyalty program features  Gamified rewards

loyalty program features  Member portal custom domain


Insights & Reporting

loyalty program features  Full dashboard

loyalty program features  All reports


Marketing Channels 

loyalty program features  Marketing emails (Free 3000 credits)

loyalty program features  WhatsApp messaging (add-on)

loyalty program features  SMS messaging (add-on)


Member Mobile App (Add-ons)

loyalty program features  Branded iOS app

loyalty program features  Branded Android app

Prestige

Integrate seamlessly with APIs

Let's talk

Includes Prime, plus

loyalty program features  API access

loyalty program features  Priority support

Essential

Entry plan to get started

US$35
US$20/month

Billed annually at $240/year

Order:

500 monthly orders
$10 for additional 100 orders

Includes

loyalty program features Unlimited members

loyalty program features  Points program

loyalty program features  Points & rewards expiry

loyalty program features  Custom points label

loyalty program features  Welcome emails

loyalty program features  Birthday emails

loyalty program features  Loyalty launcher

Most Popular

Elevate

Boost growth with cashflow tools

US$99
US$50/month

Billed annually at $600/year

Order:

2500 monthly orders
$10 for additional 100 orders

Includes Essential, plus

loyalty program features  VIP tiers (up to 5-tier)

loyalty program features  Cashback program

loyalty program features  Referral program

loyalty program features  Feedback program

loyalty program features  Birthday multiplier

loyalty program features  Promotion multiplier

loyalty program features  17 social media rewards

loyalty program features  27 points earning rules

loyalty program features  Marketing campaign

loyalty program features  Win back campaign

loyalty program features  Segmentation campaign

loyalty program features  Support Shopify POS

loyalty program features  Support physical store (add-on)

Elite

Integrate seamlessly with APIs

Let’s talk

Order:

5000 monthly orders
$7 for additional 100 orders

Includes Elevate, plus

loyalty program features  Onboarding

loyalty program features  API access

loyalty program features  Priority support

Essential

Entry plan to get started

US$39
US$25/month

Order:

500 monthly orders
$10 for additional 100 orders

Includes

loyalty program features Unlimited members

loyalty program features  Points program

loyalty program features  Points & rewards expiry

loyalty program features  Custom points label

loyalty program features  Welcome emails

loyalty program features  Birthday emails

loyalty program features  Loyalty launcher

Most Popular

Elevate

Boost growth with cashflow tools

US$129
US$70/month

Order:

2500 monthly orders
$10 for additional 100 orders

Includes Essential, plus

loyalty program features  VIP tiers (up to 5-tier)

loyalty program features  Cashback program

loyalty program features  Referral program

loyalty program features  Feedback program

loyalty program features  Birthday multiplier

loyalty program features  Promotion multiplier

loyalty program features  17 social media rewards

loyalty program features  27 points earning rules

loyalty program features  Marketing campaign

loyalty program features  Win back campaign

loyalty program features  Segmentation campaign

loyalty program features  Support Shopify POS

loyalty program features  Support physical store (add-on)

Elite

Integrate seamlessly with APIs

Let’s talk

Order:

5000 monthly orders
$7 for additional 100 orders

Includes Elevate, plus

loyalty program features  Onboarding

loyalty program features  API access

loyalty program features  Priority support

Mobile App

Your iOS and Android member app published under your brand — connect with your customers  anytime, anywhere

Off-the-shelf

For physical stores on the Prime or Prestige plan – add your mobile app for only

S$ 250

/month (billed annually)

Includes

loyalty program features  Low setup fee (limited time offer!)

loyalty program features  iOS native mobile app for member

loyalty program features  Android native mobile app for member 

loyalty program features  Unlimited push notification

loyalty program features  App with your brand name

Custom

For brands seeking to engage customers through a custom mobile app experience

Let’s talk

Includes

loyalty program features  Low setup fee (limited time offer!)

loyalty program features  iOS native mobile app for member 

loyalty program features  Android native mobile app for member 

loyalty program features  Unlimited push notification

loyalty program features  App with your brand name

Integration

For brands with an existing mobile app and want to integrate with Poket solution

Let’s talk

Enterprise

Your tailored loyalty system with full customization and seamless third-party integrations

Enterprise Solution

You define the requirements, we deliver your dream solution for impact and scale

Let’s talk

loyalty program features  Custom Workflows & Rewards
       Craft programs that perfectly match your business strategy

loyalty program features  Receipt/Invoice Submission
       Effortless validation and reward for partners and customers.

loyalty program features  Premium Branded Experience
       Your own mobile app and member portal, fully on-brand

loyalty program features  Effortless Integrations
       Connect with APIs and 3rd-party systems seamlessly

loyalty program features  Enterprise-Grade Scalability & Security
       Built to handle high volumes with confidence

Join Over 3,000 Organizations Worldwide

Volkswagen logo - Poket Customer loyalty solution client
Safra logo
Poh Heng logo
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yayoi 39
Senza_Logo-39
logo-Cathay-39
poh heng grayscale 39
leonian 4
whale tea 39
Cineleisure - Poket Loyalty Program Solution client
shaw-logo 39
kimrobinson-logo-39-2
logo-Bioderma-39
Dragon-i restaurant group
Velovelo Cycle - Poket Customer Loyalty Software client
Zante Hotel - Poket Customer Loyalty Solution client
Miltenyi Biotech - Poket Customer Loyalty Solution client
Brighton Community Church - Poket Loyalty Program Solution client
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Frequently Asked Questions

Explore this section to learn more about our solution and find answers to your questions. View more frequently asked questions here

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Loyalty program software is a platform that helps businesses reward and engage their customers to encourage repeat purchases and long-term loyalty. It allows you to create and manage programs such as points collection, tiered rewards, cashback, gift vouchers, and special promotions—both online and in physical stores.

With loyalty software, you can track customer behavior, personalise rewards, and strengthen customer relationships, all from a single dashboard.

Yes. Our loyalty program is designed to work seamlessly across both online and physical stores. Customers can earn and redeem points, vouchers, or rewards whether they shop in-store or online, all under a single unified account.

This omnichannel approach ensures a consistent customer experience, helps boost engagement, and makes it easy for you to track and reward loyalty across all sales channels.

For more details and to see how it can work for your business, please contact us.

Yes, no problem. You can easily upgrade from monthly plan to yearly plan by following below steps.

1. Go to Settings>Subscription>

2. Go to your current subscription and click “Change“.

3. Then you can select the yearly plan and subscribe. 

Yes. We offer preferential pricing for businesses with multiple stores or outlets. Please contact us so we can propose a consolidated plan that is cost-effective and scalable for your business.

Yes. Our loyalty program software integrates with popular e-commerce platforms such as WooCommerce and Shopify, allowing you to manage your loyalty program alongside your online store seamlessly.

We also offer solutions for other platforms and can support custom integrations depending on your setup.

For more details and to see how it can work for your business, please contact us.

Yes. Our loyalty program allows you to customise rewards for each membership tier. You can offer different points, vouchers, or exclusive perks based on tier level, helping to motivate customers to reach higher tiers and increase engagement.

Yes. You can export your customer data from our loyalty program software at any time.

Yes. Our loyalty program allows you to use your own custom domain for the member portal, giving your customers a seamless branded experience. This helps strengthen your brand identity and makes your loyalty program feel fully integrated with your business.

For more details on setting up a custom domain, please contact us.

Our loyalty program is designed to help your business turn customers into loyal, repeat buyers. Customers earn points, cashback, or exclusive rewards for purchases and other actions, motivating them to return more often.

You can create tiered memberships, personalised rewards, and fun gamified campaigns to engage customers at every stage. With a single dashboard, you can track activity, reward top customers, and make data-driven decisions to grow sales and strengthen loyalty.

For more details on how it can boost your business, please contact us.

Yes. Our loyalty program allows you to create multi-tier or VIP membership programs, so you can reward your most loyal customers with exclusive perks, points, or personalised rewards.

Tiered programs encourage customers to engage more and move up the tiers, boosting repeat purchases and long-term loyalty.

Absolutely. Our loyalty program lets you customise the member portal to match your brand. Add your logo, colours, and other brand elements so your customers enjoy a seamless, on-brand experience every time they interact with your program.

If you cancel your subscription, your access to all paid features will continue until the end of your current billing period. After that, your account will be deactivated, and you will no longer be able to access your loyalty program dashboard or data.

We recommend exporting any important data before your subscription ends.

Yes. You can upgrade your plan to a higher tier at any time to access more features, higher limits, or advanced capabilities as your business grows. The upgrade process is straightforward and designed to ensure minimal disruption to your loyalty program.

We offer a 7-day free trial so you can fully evaluate our platform before making any payment. During the trial period, you will have access to the features included in your selected plan to ensure it meets your business needs.

Once a subscription is activated and payment is made, fees are non-refundable. We encourage customers to make full use of the free trial to assess suitability before subscribing.

If you encounter any issues during onboarding, please contact our support team promptly so we can assist.

Yes. We take data security and privacy seriously. Our platform is built with industry-standard security measures to protect your customer data, including secure access controls and data protection practices.

We follow best practices to ensure your data is handled safely and responsibly at all times.

Start growing customer loyalty with Poket